Terms and Conditions

Last Updated: [Insert Date]

Welcome to Patagia Clothing Shop! These Terms and Conditions outline the rules and regulations for using our website at patagiaclothing.com and purchasing our premium athletic and casual wear.

By accessing this website and placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ worldwide, excluding certain Asian and remote regions due to shipping limitations. You are responsible for ensuring your access complies with local laws.

1.2 Intellectual Property Rights

All content on this website (logos, designs, text, graphics) is owned by Patagia Clothing Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We offer premium athletic and casual wear including:

  • Casual Shorts
  • Graphic T-Shirts
  • Sweatpants
  • Technical Shirts
  • Workout T-Shirts
  • Workout Tank Tops

We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene reasons, the following cannot be returned if opened:

  • Graphic T-Shirts (if packaging seal is broken)
  • Workout Tank Tops (if hygiene strip is removed)

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays). Order confirmation does not constitute acceptance; we reserve the right to cancel orders for any reason.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors. Sales tax will be added where applicable.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days after shipment)

4.2 Delivery Times

Delivery estimates are not guaranteed and may vary due to customs processing. We’re not responsible for delays beyond our control.

4.3 International Orders

Customers are responsible for any customs duties, taxes, or import fees. Check your country’s regulations before ordering.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn and unwashed
  • In original packaging with tags attached
  • Accompanied by proof of purchase

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order number
  2. Wait for return approval (1-2 business days)
  3. Ship items to: Patagia Clothing Shop Returns, 2402 Cooks Mine Road, Albuquerque, US 87107

5.3 Refunds

Refunds are issued to the original payment method:

  • Credit cards: 5-10 business days after processing
  • PayPal: 3-5 business days after processing

5.4 Exchanges

We exchange items for different sizes/colors if available. If your desired item is out of stock, we’ll issue a refund.

5.5 Damaged/Defective Items

Contact us immediately at [email protected] with photos. We’ll arrange a free replacement or refund.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information.

6.2 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Provide false or misleading information

7. Limitation of Liability

Patagia Clothing Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors or omissions in product descriptions
  • Shipping delays beyond our reasonable control
  • Products modified or misused after delivery

Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the revised terms.

10. Governing Law

These Terms shall be governed by the laws of the State of New Mexico, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms, please contact:

Patagia Clothing Shop
2402 Cooks Mine Road
Albuquerque, US 87107
Email: [email protected]